What Are The Warranties And Guarantees Offered On Heat Pump Water Heaters?

When you’re looking for a new hot water heater, you want to make sure that it’s going to last. Warranties and guarantees can help to provide peace of mind for the Australian homeowner. Here’s what you need to know about warranties and guarantees when it comes to heat pump water heaters.


Heat pump water heaters typically come with an extensive warranty. Most manufacturers offer a 5-year parts and labour warranty on their heat pumps, although some offer up to 10 years. This means that during this period, if the heater fails due to a manufacturing fault or defect, then the manufacturer will replace or repair it free of charge. It is important to read the fine print of any warranty as some may have additional conditions or exclusions which you should be aware of before making your purchase.


Most manufacturers also offer a guarantee on their products. This means that they guarantee that the product will perform as promised and meet certain standards set out by the manufacturer in terms of energy efficiency and thermal performance. These guarantees are usually valid for up to 10 years and can be used if the product fails to meet these standards in any way. Again, it is important to read the fine print of these guarantees as they may have additional conditions which could affect your eligibility for cover under them.

In Summary…
Heat pump water heaters typically come with an extensive warranty covering parts and labour for up to 10 years, as well as a guarantee covering energy efficiency and thermal performance for up to 10 years too. Make sure you read all warranties and guarantees carefully before making your purchase so that you know exactly what is covered in case something goes wrong with your heater down the line!

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