Free delivery to every capital city except Darwin Genuine Stiebel Eltron, Australian stock Heating engineers since 1992
Stiebel Eltron, sold by heating engineers

Stiebel Eltron hot water and heating, chosen by engineers

The Stiebel Eltron range in one place, from hot water heat pumps to whole-house ventilation, at online prices with GST included. Run by Euroheat Australia, Perth HVAC engineers since 1992.

  • Free delivery to every capital city except Darwin, usually in 3 to 5 business days
  • An installer brief on every product, so your plumber can quote before you buy
  • The federal rebate of about $530-$610 on every hot water heat pump
Free delivery to capital citiesSydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart. Elsewhere a flat $200.
Genuine Australian stockShipped from distribution centres in every state except the NT.
Online prices, GST includedWater heaters and room heaters well under Stiebel Eltron's RRP. No add-ons at checkout.
Chosen by heating engineersOwned by Euroheat Australia, installing in Perth since 1992.
Most bought

What our customers order most

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Why buy from engineers

Most heat pump regrets start before the box arrives

A unit that is too small. A model that doesn't suit your winters. A plumber who won't touch it. We built the shop to stop those three.

The right size, without a sales call

The selector asks four questions and names one model, with the reasons. Every product page says who it suits and who should buy something else.

Try the selector

Your plumber can quote before you buy

Every product has an installer brief: power, size, weight, connections and the valves the job needs. Send it, get a fixed price, then order.

How buying online works

Rebates explained for your state

The federal rebate still applies when you buy online and use your own plumber. We show what it is worth where you live, and how to claim it.

Rebates by state
Heat pump selector

How many people live in your home?

Start here. Three more questions and you have a model.

VLR 70 S through-wall heat recovery ventilation kit, 2 pairs (4 units)
Heat recovery ventilation

Fresh air without throwing away your heating

An airtight modern home needs fresh air, but opening a window in July throws out the heat you paid for. A heat recovery ventilation system swaps stale air for filtered fresh air and passes up to 94% of the heat across.

Our complete kits include every duct, vent, hanger and the controller. For existing homes, the VLR 70 through-wall pairs need no ducts at all.

Two dates worth knowing. On 1 January 2027 the STC rebate on a heat pump falls by about a fifth. And from 1 March 2027, a gas hot water system in Victoria that fails must be replaced with an efficient electric one. What it means for you

FAQ

Questions people ask before they buy

Where do you deliver, and what does it cost?

Australia-wide. Delivery is free to Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart. Everywhere else, including Darwin, it is a flat $200 per order. We process orders within one business day and delivery usually takes 3 to 5 business days.

Do you install?

Only in Perth and the south-west of WA, through our sister business Euroheat Australia. Everywhere else your own licensed plumber or electrician installs, and every product page has an installer brief to send them before you buy.

Is the warranty the same as buying from a plumber?

Yes. You get Stiebel Eltron's Australian manufacturer's warranty, which starts when the installation is completed. It needs installation by a licensed tradesperson and a certificate of compliance, so keep that paperwork with our tax invoice.

Can I still get the rebate if I buy online?

The federal STC rebate, yes: about $530 to $610 on a Stiebel Eltron hot water heat pump in most of Australia in 2026, claimed after installation. State rebates mostly run through accredited installers. See rebates by state.

Can someone tell me which model to buy?

Our heat pump selector and heater calculator do it in a minute, and every product page says who it suits. We don't give free design advice by phone; for whole-house ventilation, the design service plans it from your floor plans.

Four questions, one model

Tell us who lives there, how cold it gets and where it will go. You get a Stiebel Eltron model, its price and the reasons.