State by stateWhat your state adds, and who gives it
State discounts are real money, but they are paid through accredited installers or providers who control the installation. If you qualify for one, compare an installed-after-rebate price with our price plus your plumber. If you don't qualify, buying the unit online and claiming STCs is usually the cheaper path.
Victoria VIC
Up to $1,000 + VEU discount
Solar Homes pays 50% of the price, up to $1,000, but only through an authorised hot water retailer who also installs, and only if you qualify (owner-occupier, existing home, household income under $150,000, old system at least 3 years old). The Victorian Energy Upgrades discount (roughly $560 to $630 indicative) also runs through an accredited provider. Buying supply-only, you get the federal STC rebate.
From 1 March 2027, a gas hot water system in Victoria must be replaced with an efficient electric one when it fails.
New South Wales NSW
Up to $640 (replacing electric)
The Energy Savings Scheme discount (up to $640 replacing electric, up to $330 replacing gas, indicative) is given by an Accredited Certificate Provider, and your installer has to work with that provider from before the install. Buying supply-only, you get the federal STC rebate.
Queensland QLD
STCs only
No state hot water rebate is open in 2026. You get the federal STC rebate.
South Australia SA
REPS discount via provider
The Retailer Energy Productivity Scheme discount is arranged by an activity provider who manages the installation. Buying supply-only, you get the federal STC rebate.
ACT ACT
Up to $2,500 for concession holders
The Home Energy Support Program pays 50% of supply and installation, up to $2,500, for pensioner, Health Care and DVA Gold card holders, applied for together with an accredited supplier before the install. Low-interest loans run through accredited vendors. Canberra is STC zone 5: the SHP-O 200 Plus earns no STCs there.
Tasmania TAS
STCs only
The state Energy Saver Loan Scheme closed in September 2025. You get the federal STC rebate. Tasmania is STC zone 5: the SHP-O 200 Plus earns no STCs there.
Western Australia WA
STCs only
No state hot water rebate. You get the federal STC rebate.
Northern Territory NT
STCs
You get the federal STC rebate. Note that delivery to the NT is not free.